Frequently Asked Questions

Do you bake your cupcakes fresh?

Yes! All cupcakes are baked fresh, and our batters and frostings are made from scratch.

How far in advance should I place my order?

We recommend ordering 2 days in advance for standard cake orders.
For large orders, custom designs, or special events, more notice is always appreciated.

Do you offer same-day orders?

Cupcake orders will be possible depending on volume. Availability varies daily, so ordering ahead is best.

What cupcake flavors do you offer?

We offer 20+ rotating cupcake flavors, including classic favorites and seasonal options. Our menu may vary by day.

Do you make custom cupcakes or cakes?

Yes! We offer custom cupcakes and select custom cakes. Design availability depends on lead time and complexity.

Do you use fondant?

No. We specialize in buttercream-based designs and decorative toppings. No fondant is used.

Do you offer delivery?

Yes, local delivery is available. Delivery fees vary by distance.

Can I pick up my order?

Absolutely. Pickup is available during our regular business hours.

Do you offer allergen-free cupcakes?

We do not operate an allergen-free kitchen. While some flavors may not contain certain allergens, cross-contamination is possible.

What is your refund or cancellation policy?

We do not refund baked goods.

Cupcakes are best enjoyed the same day but can be stored in an airtight container at room temperature for up to 24 hours, or refrigerated longer if needed.

Do you offer freeze-dried candy?

Yes! We offer a wide selection of freeze-dried candy, available in-store and online.

How do I place an order?

Orders can be placed online or by contacting us directly through our website.